Custom Work < UGQ Outdoor

If you have requested custom work on a project and we have provided you with a quote please use this button to add the amount of the quoted work and a short note regarding the work so we can reference it and attach to your quote.
*NOTICE: IF YOU ARE PAYING FOR A CHANGE ON YOUR ORIGINAL ORDER THOSE CHANGES WILL NOT BE REFLECTED ON THE ORIGINAL ORDER. ONCE AN ORDER IS PLACED WE CAN NOT MAKE CHANGES TO THE ORDER DATA BASE FOR FILL, COLORS, LENGTH, ETC. ORDER CHANGES WILL BE NOTED MANUALLY ON THE ACTUAL ORDER AND ADDRESSED DURING PRODUCTION. STATUS EMAILS SUCH AS IN PRODUCTION OR SHIPPING NOTICES WILL REFLECT YOUR ORIGNAL ORDER.
Please be sure to add the correct combination of funds to equal the quoted amount of the work. You may need to change Qty in the shopping cart to achieve this. Example: If you received a quote for $65.00 select $50.00 and add to CART then select $10.00 and add to CART then select $5.00 and add to CART. Shopping cart total should now be $65.00 matching the quote of $65.00
You can also use the $1.00 selection and change the Qty in the CART to 65 to achieve the same results.

COUPONS WILL NOT BE APPLIED TO THIS ITEM IN YOUR CART

Warranty

UGQ Outdoor LLC warrants its products will be free from defects in materials and workmanship to the original owner for the lifetime of the product. If a warranty claim is validated, we will repair, replace or refund, at our option, the damaged product. The Limited Lifetime Warranty does not cover damage caused by normal wear and tear, accident, lost or stolen items, improper care or cleaning, non-standard usage, negligence or after-market modifications.

Lifetime of the product means the lifetime of the components, fabrics and materials of the warrantied product. Materials and components wear out, deteriorate and fade over time, depending on the products exposure to the elements and how the product is used and cared for. Our warranty does not cover products that fail or are damaged due to wear and tear.

Our Limited Lifetime Warranty does not include return shipping to our location.

Repairs arising from abuse or neglect of the product (e.g., torn fabric or rot caused by improper storage) will be done at reasonable rates. We will provide you with an emailed estimate of the details of the necessary repairs, as well as the estimated cost, before any repair is performed.