Q: How should I clean my down items? Is it safe to wash down?
A: Washing down items is a great way to extend the life of the product and return the down to its original loft. Use only low-sudsing, down-safe detergents, and extend the rinse cycle to ensure that no soap remains in the down. We recommend you place your quilt in a large heavy duty commercial style laundry bag. This will protect the quilt from any sharp edges in the washer/dryer as well as any hot dryer parts. Do not use an agitator-style washing machine,use a front loader tumble style washer, use only cold water on the machine’s gentle cycle. Make sure you dry your down quilt completely on low heat. Use dryer balls to break up any clumps of down, and to fluff up the plumules. Do not use high heat, which can damage the down and nylon fabrics. Never store your down until no dampness remains.
Purchase ALLIED DOWN WASH
Q: How do I know if my down product is dirty?
A: Down quilts and garments should be cleaned when they start to accumulate too many oils from your body, hair, or from lotions/cosmetics that you use. If your product has started to lose loft, or if the fabric is starting to look discolored, it’s time to wash it.
Q: I just got home from a backpacking trip. What’s the proper way to store my down quilt?
A: The way you store your down quilt between uses will affect its lifespan. When you get home from a trip, begin by airing out your quilt (turned inside out) for a couple of days to ensure that it’s completely dry. Then store it in a large breathable storage sack such as the ones we sell separately; do not store your quilt in a tight stuff sack, as this will damage the loft in the long term. Do not use waterproof storage sacks, because condensation can accumulate in them, and cause your quilt to develop mildew. In short, store your quilt so that it is adequately lofted, with plenty of cool, dry ventilation.
Q: I store my down quilt in a compression sack. Is that a bad idea?
A: Never leave your quilt in a compressed state for an extended period because that will eventually reduce its loft. Down can be stored partially-compressed in a breathable sack; never in a non-breathable bag. Our advice is to store your quilt in the provided large mesh sack, or in a king-size cotton pillow case, in a dry place that has a fairly consistent temperature. Do not expose your quilt to sunlight except to dry it out, because excessive heat evaporates the natural oils in the down.
Q: I remember when my quilt was brand new and super-fluffy. Will that level of loft ever return?
A: Yes, a quilt’s loft often returns to its original value with proper air circulation, warmth, and moisture. Some of those conditions can be met simply by using your quilt. In addition, proper care, storage, and cleaning of your down items can help return maximum loft. Another way to maximize loft is to gently shake out the product before using it (increasing air circulation), or tumble dry the item to add warmth and air circulation.
Q: How long can I expect my UGQ quilt to last?
A: With proper care and cleaning, your down quilt will remain functional longer than you will! You will definitely get your money’s worth so get out there and go camping!
Jason (verified owner) –
I had a trip coming up, so Chad worked with me to make sure I would receive a quilt in time. This is my second quilt from UGQ and I couldn’t be happier. The fit and finish is excellent. Thank you, Chad and Co!
Nathan Barnes (verified owner) –
The quilt is amazing. The quality of the product is more than I could have hoped for.
Jeremy Wierzba (verified owner) –
Still waiting on my storage bag that I also ordered at the same time as my bag? Took a very long time to get, I ordered hun 16th or 17 th and just recieved it a little while ago. Going to the mountains in 2 days I hope it performs better than the customer service.
Steven R. (verified owner) –
Is it happens, I ordered both an Outlaw and a Bandit. I wanted to let all know that in terms of service, quality and price, both of these products (and the Company) are top of the line. I had some specific needs as I use a bag more often than just about anyone and I was going to be switching to a quilt. The folks that UGQ walked me through the process and, very promptly delivered. The quality is excellent, timing was better than promised and, quite frankly, the price was right. You should give UGQ a try.
Agnes (verified owner) –
I went with a short (I’m 167 cm). When I stretch out all the way, the quilt is up to my chin. Perfect length for me, I’m a side sleeper and rarely stretch my legs in bed. This way there is less volume to heat up. I’m super pleased. The quilt is light and very soft to the touch. I’ll be using it on several backpacking trips this year. I don’t think I’ll ever need another one for the rest of my life.